Please read carefully
By placing an order with Maclean Outdoors you are accepting our Terms & Conditions.
The use of this site is governed by the TERMS AND CONDITIONS AGREEMENT OF SALE set forth below. Your use of this site or purchase from Maclean Outdoors indicates your acceptance of these terms and conditions.
Maclean Outdoors reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice.
Maclean Outdoors is the service provider; it is also referred to as "us" and "we".
Customer is the person or organisation who purchases or seeks services from Maclean Outdoors; it is also referred to as "you".
All orders placed are subject to confirmation and acceptance by Maclean Outdoors.
Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our web site.
For on-line orders being shipped within, and/or paid for within Australia, we accepted payments including credit cards, Paypal & Zip Money.
The title of the goods supplied does not pass to the customer from Maclean Outdoors until the full amount is paid.
All orders will be shipped by Australia Post, except by prior arrangement.
Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. Maclean Outdoors will make every effort to deliver on time.
Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts may be passed to the customers if the delivery address is unattended at the time of delivery.
We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem.Returns for warranties are subject to the manufactures warranties. Shipping and handling cost are not refundable.
Any incorrect, missing or damaged items received must be reported to Maclean Outdoors within 24 hours of you receiving the delivery.
If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
Maclean Outdoors owns the title of any extra goods shipped with your order that have been despatched in error.
All goods sold by Maclean Outdoors come with a warranty to be free from any defects or faults. This warranty is not transferable.
Warrantied goods deemed to be faulty by the supplier or manufacturer, will be replaced or repaired by the supplier or manufacturer.
Warranty only covers the item(s) sold by Maclean Outdoors.
A percentage of returned goods are found not to be faulty. If the returned goods are determined by Maclean Outdoors to be not faulty, then all returning shipping fees will be worn by the customer.
All warranties are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered with, abused or physically damaged.
Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description must be sent together with all the returning warranty goods.
Customer is responsible for any shipping and insurance cost involved in sending the warranty claim goods back to Maclean Outdoors.
Maclean Outdoors is not responsible for any parcel missing in transit, on its return back to Maclean Outdoors.
You must be 16 Years old or over to purchase any knife (including multi-tools with knives) or blade. If purchasing these items, accepting the Terms & Conditions is certifying that you are over the age of 16.
